Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,244 Reviews)
Open Ratings Snapshot
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product. 
(
52,647 out of 61,782
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Easy to use
on February 26, 2026
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have used this for many years and have always been very happy with it. Makes doing taxes easy. The state edition is easy too.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great software, but . . .
on February 26, 2026
Posted by: 98765
from North Carolina
Verified Purchase:Yes
Been using H&R Block Deluxe Software for years. I have never been able to efile, and have never understood why. The software usually tells me that I can't efile because of things like "no taxpayer ID number for an overseas account". This year I tried to fix that, but my efile was rejected by the IRS. Print filings have always been OK.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on February 26, 2026
Posted by: James56k
from Texas
Verified Purchase:Yes
The program is easy to use and yet comprehensive to provide explainations and pin point potential issues with suggestions. I havbe used HR Block for my tax filing in the pasy 10+ years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great program for self use
on February 26, 2026
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
I've been using HR Block software for many years and I'm always satisfied with the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SydneySocial Media DepartmentFebruary 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Decent
on February 25, 2026
Posted by: Klem83747
from Mn
Verified Purchase:Yes
Wish it had more “learn” information. On my wife’s PERA deduction it reflected my name not hers.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SydneySocial Media DepartmentFebruary 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on February 25, 2026
Posted by: SPK75
Verified Purchase:Yes
I love the ease of use of your product, thank you so much!
Response from HRBlockBy SydneySocial Media DepartmentFebruary 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Not great software
on February 25, 2026
Posted by: CVL32
from Northern Virginia
Verified Purchase:Yes
Seems worse than last year’s version. Would not import my W-2 so I had to manually import everything. Virtually no onboard help.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy SydneySocial Media DepartmentFebruary 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Buggy and clumsy in places, but basically works
on February 25, 2026
Posted by: r_r_r
from WA
Verified Purchase:Yes
Basically works, but quite clumsy in places. Donations of stock are a nightmare: none of the "type" options matches and one has to heavily abbreviate the one suggested by Vanguard. Then after doing the taxes one has to set a "property type" **directly in a form**, with no hints as to the correct value.
This year the program crashed repeatedly while trying to download a consolidated 1099-B. It finally worked, just as I was about to give up and ask for a refund. The ability to downlod 1099-B without giving sensitive information is a great feature, when it works.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy SydneySocial Media DepartmentFebruary 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
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