This year's taxes are giving me difficulty and seems last year's return was transmitted with the wrong scenario.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I could hardly read the screens - need option to increase the font size. Everything else was 5 stars.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The program was easy to install and the software was quite intuitive and easy to follow.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Our family has been using the Deluxe software for a number of years. It works so well, we have never felt a need to look for another.
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
I use the software every year and it makes tax preparation easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
The state program for Michigan did not create all the right forms for a deceased person. It also reported the address incorrectly.
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have been using this product for over 5 years! People don’t like doing their taxes. H&R Block makes it a user friendly experience.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Very easy tax soft where, been using for over 5 years and never had a problem
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!