Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: TAP26
from Fort Mill, SC
Verified Purchase:Yes
I've been using H&R Tax software for 7 years and 2025 was, as always - Excellent!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
VERY disappointed in the product. I entered K-1 information into the product and it failed to "carry over" the amounts to my state return. Unfortunately, I did not detect this until we had already filed. I had to file an amended return almost right away. "Your "support" function was non-existent.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GN300
from Medford, NJ
Verified Purchase:Yes
After I purchased Turbo Tax, like I have been doing for years, I discover that it was no longer supported by my Mac operating software, Mac OS Ventura 13.7.8. What a huge disappointment and extreme hardship.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: lapac
from Michigan
Verified Purchase:Yes
The step-by-step process makes the H&R Block software easy to use when filing your tax returns online.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TINO60
Verified Purchase:Yes
Best value for a tax software product that is easy to use.
Response from HRBlockBy Sydney, Social Media Department, April 24, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hot3d
Verified Purchase:Yes
Did not work because I had a small amount of cryptocurrency. I had to use the online version and pay for that as well.
1099-DA Form would not accept the input.
The 1099-misc also did not work.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall good product, improvement needed in 401-k.
on April 24, 2026
Posted by: HRBlock1stTime
from Alabama
Verified Purchase:Yes
Overall, the product was good. This was my first experience using H&R Block tax software and I had used TurboTax for 15 years. The primary reason for the switch was TurboTax would only operate with Windows 11 and my computer is still Windows 10.
The biggest issue I had was in reporting 401-k plan direct rollovers. It was fine on the U.S. 1040 side, correctly showing in Pensions and annuities and non-taxable. However, when that transferred to my state return it was reported as taxable. There was no warning or message that displayed to alert me to this, but it was clearly evident. I believe part of the problem with this was none of the direct rollovers I reported were able to be imported directly to H&R Block, I had to manually key each of the entries. I believe all of this was done correctly. It took me considerable time to find the solution to have each of these direct rollovers report as non-taxable on my state return like my federal return. Ultimately, it was on a worksheet which fed into a report.
Other than the issue with 401-k direct rollovers, the only other comment I would make is the H&R Block software didn't appear to be as helpful as TurboTax which would constantly provide prompts and relevant questions.
The price was competitive.
I will also say that it was some years since I reported a 401-k direct rollover with TurboTax and I'm not sure of the ease of their product in this operation.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: NerdyRetiredGuy
from Howell, NJ
Verified Purchase:Yes
Been using for about 10 years now. With most things like 1099's now just "plug and play", I am able to get through the taxes in just a few hours. Help screens are useful, and only occasionally do I have to look outside the software for complicated questions. Tells me when issues come up (ex., non-qualified overpayment to IRA). Just started using import from financial institutions, which has been a time saver.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock