Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Wish it were as comprehensive as it use to be,
on February 26, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have trusted H&R Block software for over 20 years, but it is falling down the more years I use it.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Silver Spring, MD
Verified Purchase:Yes
I have used this product for many years. It is easy to use and provides explanations where needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from bend or
Verified Purchase:Yes
It was easy to use, and helped with "complications"
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal is Great. Hawaii program needs Corrections
on February 26, 2026
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
The Federal program is excellent. Easy to follow and comprehensive. I can't say as much for the Hawaii program as it does not treat certain RMD distributions as non-taxable. You have to override line 13 of the tax form to make the correction yourself. It has been this way for years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MO
Verified Purchase:Yes
I have used H&R Block tax software for over a decade and have totally satisfied with its use and results. It works well on both Windows and Mac laptops.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from HUNTSVILLE, AL
Verified Purchase:Yes
I HAVE USED H&R BLOCK FOR MY LAST 6 TAX RETURNS. THE SOFTWARE IS SOLID, I HAVE NOT BEEN AUDITED TO DATE. BE AWARE THAT AT THE END OF THE PROCESS THERE ARE SOME ACCURACY VERIFICATIONS THAT POP UP. IT APPEARS TO BE AN INTERNAL GLITCH IN THAT WHEN I CHECK THE DATA IT APPEARS TO BE CORRECT...
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: packerLG
from Wisconsin
Verified Purchase:Yes
For the most part very easy to use - some of the wording is a little tax technical and not necessarily clear, but over very helpful. I like that form numbers have been added in places they were not in the prior year. Overall great software
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Edie4
from Arkansas
Verified Purchase:Yes
I've used this program for 20 years and have never needed assistance until this year. I called 8 times and every time they lied and said a tier 2 tech would get back to me. It never happened. I'm going to look for a new company to use
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock