Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,244 Reviews)
Rating breakdown 149,244 reviews
5 Stars
97,754
4 Stars
28,049
3 Stars
10,432
2 Stars
5,406
1 Star
7,603
85%of customers recommend this product.
(
52,647 out of
61,782)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Works OK and did not have to update to Windows 11!
on February 26, 2026
Posted by: waldrichiii
from Michigan
Verified Purchase:Yes
Mostly worked OK. I purchased because I did not want to update to Win 11 (always used Intuit TurboTax in the past). Still had to update my Windows 10 to latest when s/w install complained I did 'not have Win 10' even though I did. Navigating through menus not as user friendly as TurboTax (some outright confusing) .. but made sense after I figured out what the instructions meant.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Repeat Customer 10 years
on February 26, 2026
Posted by: Birdy82
from Central Florida
Absolutely outstanding product. Never considered any other product. 5 ⭐️, just like previous years!
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Software works but trouble with downloadable updat
on February 26, 2026
Posted by: SteveL123789
Verified Purchase:Yes
Software updates from within the program don’t work. I have to reach out to the website instead and download all updates.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
Pleased
on February 26, 2026
Posted by: Greyfox22
from Kalamazoo MI
I’ve been using this product and it’s’ predecessors for 35+ years and am very satisfied.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Cab1974
Verified Purchase:Yes
The only problem I had was that some of the forms and worksheets had spaces which would not allow data to be entered. No explanation was given and it wasn't clear to me how to proceed.
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Don lee
from Sc
Verified Purchase:Yes
Was hard to navigate and sent in before everything was check.IRS spit it out.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tulsa Oklahoma
Verified Purchase:Yes
I use this software every year and having moved to OK from WA had to enter a State return. It was handled easily copying all the relevant information from my federal return. Covered all the stock trades bringing forward my loss amount from prior years. Very straightforward.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LER42
from Oregon
Verified Purchase:Yes
First time to use a tax program in quite a few years. I found this program fairly easy to use.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sonia, Social Media, February 26, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock