Worked fine for me. Better for me than the competition.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I encounter the same problems every year. The installation instructions are not accurate. I called in and no one was able to help. I found via an AI the correct solution. Additionally, the import of financial institutions is flawed. Merrill did not work and I had to enter it manually.
Pros: Easy to import documents
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Was never able to download 1099-B nor 1099-DIV data. Greatly disappointed in HRBlock's 10-second timeout limit. T. Rowe Price said it and other brokers had many clients with the same experience.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I got the notification that 2025 tax forms were ready to download. I downloaded my program at the end of January 2026. I sat down and did my taxes a couple of weeks later after getting everything together.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I’ve been using your deluxe software for several years now and it has made doing taxes easier than other software I have used.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Good tax filing software. I appreciate that it supports older MacOs software versions. But I do think improvements could be made with the interview process. It is not as user-friendly as compared to TurboTax.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your feedback with us!
I found that the program was easy to use but the state programs where hard to complete when you have more than one state to declare several time periods of being a resident in a given state. It would be easier to enter total days as a resident for a given year than a single time period,
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I’m usually very happy with H andR Block however this time I have been waiting to file because the program says they don’t have a current form for vehicle mileage deduction. I have been waiting for a while with no update
Pros: Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.