Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
easy to use, very detailed, will definitely be buying again next year
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great interview process to guide you through.
on February 27, 2026
Posted by: Anonymous
from Village Mills, Tx
Verified Purchase:Yes
I have used H&R Block software for over 20 years. Always satisfied and very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Been using your tax software since 2009, and have not had a problem yet.🙂
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: beigecat
from Delaware
Verified Purchase:Yes
Data entry screens could be laid out a lot better, e.g. 1099-DIV, INT & R should have all input on a single screen. should not have to scroll over 2 screen to enter all data. Also, the software should download US interest percentages for non-taxables from mutual funds and then automatically compute the necessary amounts to be reported on state reporting.
Also, some information is not requested until final review and then it is not clear how to how/where to enter change, e.g. taxpayer tax-id's not carried over to all forms.
Bank account information for refunds/payments is not carried over from prior year and not clear where to enter it. It cannot be entered into the 1040 forms.
Also, some information is not requested until final review and then it is not clear how to how/where to enter change, e.g. taxpayer tax-id's not carried over to all forms.
Bank account information for refunds/payments is not carried over from prior year and not clear where to enter it. It cannot be entered into the 1040 forms.
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Crystal Guimond
Verified Purchase:Yes
It's a bit confusing but I figured it out. It was strange that I had to wait for an update to file.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: cnm1
from Indianapolis
Verified Purchase:Yes
I have used H&R for tax prep because it makes it fairly easy. I especially like the fact they prepopulate the forms with information from the previous year's forms. My major complaint is that while I bought the Federal and State software for the Mac, there is no way to get the state software without calling the help line. This has been the case for several years and they seem to be unable to fix this issue.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WV
Verified Purchase:Yes
Easy, accurate, no hassles!! I have used it for years!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
2
Tedious!!!!!!!!!!! Just like the nickname I tried
on February 27, 2026
Posted by: Tommykins
Verified Purchase:Yes
Not user friendly.......Tedious, e-file is difficult, better process needed
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock