Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: NotaTaxFan04
Verified Purchase:Yes
I've been using this software for at least a decade. This was the worst version I've used. If I tried to download my W2 or other docs, it would crash. I eventually did most of the data entry manually.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
This product is fairly easy to use but I had trouble importing last year's taxes. I had to enter all my information again which took time. Hopefully next year it will import correctly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: VIKINGDOG1506
from North Carolina
Verified Purchase:Yes
After downloading the first time I couldn't open it wouldn't allow me to enter the code!! I had to order a second copy and that has worked great as my prior years programs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: GBRO56
from Kalalazoo, MI
Verified Purchase:Yes
I have been using this software for several years and it seems to get easier every time I use it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JJ 2025
from Evansville IN
Verified Purchase:Yes
H & R Block software was easy to install, easy to use and I am confortable helping out friends and family with accurate tax returns.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
I switched from Turbo Tax about 5 years ago and while I prefer the H&R software, there are still a few issues each year often relating to data verification. It is also common for the program to think I am using certain forms when I am not.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nj
Verified Purchase:Yes
I have been using this program for many many years and it is so easy to use and solves 99 percent of issues easily
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DiggyLynn
from California
Verified Purchase:Yes
I went with this software because TURBOTAX would no longer under WINDOWS 10...
Was not impressed as I ran it three times and could not get a realistic IRSA tax document that I believe was accurate, had to completely erase the installation and reinstall and finally got a document that seems realistic, only hope IRS thinks document is good.....Them went to run state (California) and first time around state said I could get a $309,789 refund with a $156,000 income... And even trying to retry state information could not make the bogus refund amount go away........ Really hard to believe..... Only hope the software was good enough that IRS and State does not come back on me for bad filing..... Relay think there are some problems in software the really need a good expert to correct and make totally reliable.... think whole thing really needs a rewrite as some of the question asked and graphics are rather crude Not sure if I will use it next year depending on how the tax prep software industry is and what I have for computer system....
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock