I had difficulty efilling the state of Delaware because I wasn’t sure I was going to efile. When i went back I couldn’t efile Delaware I could only print it.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Have used this product for years and remain satisfied. Avoids math errors and handles a wide range of forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Easy to use. Easy to understand throughout the process. Completed easily. One nick..."State included" means the software only.....not the filing fee for it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Mostly good but same old glitches: when importing w-2s it grabs the information and then forgets it later in the program, demanding address info, social security numbers etc when you're trying to efile. EFile portion doesn't update wages and stops you etc.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
When I got to line 37 of Missouri form MO-1040 where I should have been able to insert the amount that was withheld for the State from my yearly IRA withdrawal the line had the number 4018 in it and wouldn't allow me to change it to the correct amount of 1017.62 from form 1099. After going back through the form several times the software continued to put the wrong amount in line 37. I filled out a form 1040 on the Missouri web site and submitted that to the state instead of the form generated by your software.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I have used your product for many years and have been real satisfied.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used this software for several years. It is very easy to use and asked all the questions to make sure that all areas are complete. The review is a great feature to ensure no data has been omitted. Will use it again in 2026.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Have Windows 10 ESU but your software still supported win 10 on desktop. I had been using Turbo tax in prior years, but they no longer support win 10. In addition, they are moving to online only. I have significant security concerns with that approach. Your software was excellent and allowed me to finish them fast and efficiently. As long as you continue with a desktop option I will stick with your software in the future!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!