Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Chuck1950
from Las Vegas, NV
Verified Purchase:Yes
The program worked well. I am upset that I had to buy it twice, once when you billed my credit card in November and again this month when I had to buy sgain what you did not send in November. Do nttt, I repeat DO NOT bill me again this November.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Brooks1959
from West Virginia
Verified Purchase:Yes
The software helps if you don't understand something. It's super easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: al1141
Verified Purchase:Yes
We have used H&R Block tax preparation software for more than 15 years and have never had a problem. Our taxes have been fairly complex at times. Each time we had a new situation, we we were able to rely on the software to make sure we handled it correctly.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DenCol
Verified Purchase:Yes
Only thing I don't like is the print format. You can not specify certain pages for print. You have to save a pdf and then You can print just the pages You need,
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Best ever tax program....completed Federal and State within 90 minutes, submitted both electronically, receiving refunds in less that a week.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dragonmaster
from GA
Verified Purchase:Yes
Found out that the foreign tax credit was not automatic and that I had missed getting credit for three years. The process to fill out the form for credit was confusing and not appropriate to the average user. Since this came about from an international mutual fund, where many people invest, I found this portion lacking.
Pros: Maximizes refund, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nixa, MO
Verified Purchase:Yes
I was able to follow the step by step instructions, often using the “learn more” prompt. I also visited the IRS webpage for addition info. I really appreciate having info from last year’s return transferred to this year’s. It saves lots of time and effort.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
If you have two 1098s becuase you refinanced your mortgage, there is no way to enter this properly to avoid "doubling up" your mortgage interests. This should have been addressed many many years ago and it's amazingn how software developers are dragging their feet to fix sucha simple issue.
Cons: Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock