Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
HR Block e-file issues
on February 27, 2026
Posted by: Colonel71
from Virginia
This was the first time using HR Block. It took me awhile to understand the differences from the other tax prep program. The most problematic issue is with e-filing The IRS e-file did ok, but your program would NOT allow me to e-file my state return due to Virginia's adjustment to my income because it is Military Retie Pay, This has never been an issue with the other tax preparation software. HR Block should rectify this issue.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brownstown michigan
Verified Purchase:Yes
I had some difficulty with the minimum distribution section. Instructions were not very clear.
IRS is still processing after 5 weeks. I received a letter req uiring me to verify my identity, which I did. But still waiting for processing. Not sure if program errors are adding to delay. I have used this product for several years without any issues.
IRS is still processing after 5 weeks. I received a letter req uiring me to verify my identity, which I did. But still waiting for processing. Not sure if program errors are adding to delay. I have used this product for several years without any issues.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
I have used this program year after a year and it is always reliable
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Not so great with questions or the RMD section.
on February 27, 2026
Posted by: dnic9
Verified Purchase:Yes
I have been using this product for years and rely on it for accuracy, but there is something very goofy about your section on the RMD. I always pull more money out of my 401whatever than is required and you show me owing additional money. And that is not right, so I just say No and 0,0,0 to every question to make it work right.
Also, I hate your AI. It is totally useless. What happened to being able to pick up the phone and talk to a real human being?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from san jose,ca
Verified Purchase:Yes
been using this software for a long time even when it was known a taxcut
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Always use H&R Block Software. It's an easy program to use and never have an issue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Impressive software for Crypto, Gig Economy Work
on February 27, 2026
Posted by: kevin325
from Park City, Illinois
Impressive software that includes the necessary forms, worth the time to complete, especially for Crypto, Investments, and Gig Economy Work, as this was my first time using this software package to complete my taxes in over a decade, I was at first reticent to enter all the information, and was nervous when it didn't compute my EITC, however after entering all the information for both Federal, and State, I was delighted to see the net taxes owed was a lot lower than expected, I was especially excited to see the confirmation when my returns were accepted by both the IRS, as well as my State Tax Agency. I also liked that I can continue to use the software for up to four more filings, and while I was disappointed in the state filing fee after paying for the software already, I was nonetheless relieved at the amount of taxes I owed being computed correctly, and I appreciated that the software was updateable for the new tax code, and can continue to be updated throughout the life of the software. This review is conflicted however, as at times when I expected the software to kick in with its AI Assistant features, like for my Crypto, I was disappointed to find that the basis, and values, had to be entered manually, even after getting the information from intuit, or the regulated exchange documents. However, the tips, and hints, made it a more easily compiled experience, but compared to other tax software, where you can enter everything using your phone, this desktop version, is strictly for professionals, or as competent as. Overall, if you have experience with tax software using the PC, or have been doing your taxes manually, then this is the software for you. However, if your not as experienced at taxes, or didn't really grow up doing them yourself, then you may quickly find yourself lost in the minutiae of the tax filing process.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Squid80
from NC
Verified Purchase:Yes
I had a slightly unusual tax to pay. It took some time to figure it out but I got it done and was very pleased that the uncommon forms were included in the program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock