been using for a number of years very satisfied easy and very accurate
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I bought this product instead of Turbo Tax this year in hope it would be an easy product to use. Federal file worked fine but the State file was rejected, forms in the state file were not proper and had to redo and submit with paper. I payed for the e-file and of course no refund for the cost of that was offered. Had a feeling should have stuck with Turbo Tax and now that's confirmed.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have used HR BLOCK for decades and am extremely satisfied with it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Back from Turbo Tax but found you still have an issue with Idaho State Tax
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used H & R Block software for my taxes for several years & am always happy with the product.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I've been using your software for last 5 years. I buy the 5 free federal's and 1 free State. I have yet to get the one free State of NJ. I just print it out and mail in. I do what the box says to do but alas nothing.
I do like it though and will buy again.
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Very easy to use. Walks you through step by step to complete the various portions of your tax return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Program was great as usual only had one problem cause wonderful covered calif messed up and one payment was not made. This forced to fill out an additional form FTB3853. This form was very confusing there just wasn't enough information provided with the filling of this form. A drop down menu only had a couple of choices but did not cover what my situation dictated. I went on google and was advised to disregard the drop down menu and type in Z for the 11 months where payments were made. Once I did this the form was finally accepted by the state without errors.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!