Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: RoseLee
from Mount Dora FL
Verified Purchase:Yes
I've been using HR Block for a few years but was disappointed in the 2025 edition because it didn't have the worksheets I needed to report a SS lump sum payment. Turbo Tax did.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
I have used this tax software for many years and will continue to use it .
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Excellent program, efficient and very easy to use for our taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Good features except for one
on February 27, 2026
Posted by: No Download
from Florida
I had no problems doing my tax return, but when I got to doing my Mom's Return it was a nightmare. When I got to doing interest and dividends and I went to download everything from Merryll, Merryll was not in the list for download. I was shocked and I called Block and I was told they would not be in the list and I will have to manually have to input the info. There is no way I can do that , it is very complicated and well over 1000 entries. You have to be kidding me!! So now I purchased your software, as I have for over 10 years and it is useless to me. I will be going to Turbo Tax next year and I bet lots and lots of others will be doing the same as I have seen the internet has blown up over this.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Have been using HR Block for over 20 years and has been reliable and up to date. Very easy to file your 1040 taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Amissville, VA
Verified Purchase:Yes
Product is just as advertised. It really helps you get the biggest return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
This software the last two years has been terrible. Will not transfer the data from the previous year correctly
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: WW1234567
from Wyoming
Verified Purchase:Yes
I HAD PRONBLEMS YOUR TECH TEAM COULD NOT SOLVE. It took a week to transmit my return.
your tech team was useless said i had to talk to tech 2 but tech 2 was unavailable!
your tech team was useless said i had to talk to tech 2 but tech 2 was unavailable!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock