I have been using for several years, easy to use and can get the info I need to complete the return, also having the support if audited provides peace of mind. will use again!
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used HR Block Federal/State for over 25 years and have always been very please until this year. I made an error on the federal pin so my fed form was rejected and I needed to correct it. To refill I also had to refill the state form. I was charged TWICE for the state file. This seems rather unfair si I downgraded my rating.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The placement of the residency question is awful and caused my son to file an incorrect return.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Love the product...have used it for many years and it is very user friendly which is great for an old guy like me! Everything is stored from the previous year, which makes everything so much easier. Plus, it is always nice to see that message about my return being risk/audit free at the end
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!