Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Dick1947
from Pennsylvania
Verified Purchase:Yes
The product was easy to use, but after 3 weeks waiting for my refund, I received a letter from the IRS asking to verify my identity. I'm not sure why, but I am in the process of providing the necessary documents to prove who I am. This has never happened and I wonder why now after using your product???
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
This year's H&RBlock Deluxe 2025 version is weak.
on February 28, 2026
Posted by: desumme
from Chandler, AZ
Verified Purchase:Yes
Very disappointed in this year's software. Both W2's failed to import correctly from payroll systems. Import from financial institution caused duplicate forms. Had to restart my returns 2 times.
Ended up doing more work reviewing results than I would if I'd done my taxes manually. Lost all confidence in the software and there's a very good chance I'll use a different product next year.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
Very easy to use, especially when it's able to import tax forms. I've been using H&R Block software to do my tax returns for many years and have never had an issue with accuracy.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Using the product for 11 years and never had any issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TommyBoy2
from OK
Verified Purchase:Yes
Year 2 of HR block filing after lifetime of turbo tax. TT really screwed their customers over last year and I’m never going back. HRB imported my previous data and ZERO problems. State and federal e-filed, return was almost immediately accepted, and refund was issued under 2 weeks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jp10
from New York State
Verified Purchase:Yes
State return was accepted nearly 10 days after the federal despite the fact that they were filed on same date.
There is no one to call with questions and or updates.
In years past I have been happy but this year there are some issues. I question why there was a delay in sending to NYS.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Tra Social Media Team, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dmm7x
from Indianapolis, IN
Verified Purchase:Yes
The product was comprehensive, called attention to any missing or questionable entries, and has proven to be accurate during the 22 years I've used it. The navigation to directly revisit specific interview screens for review or correction could be easier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: marc5
from Warren,ohio
Verified Purchase:Yes
it's a great program, it walks you through step by step
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock