Very pleased with the product ; however, as a valued customer, I wish you would extend the same price as other outlets - which is significantly cheaper.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Product is generally well done, however, as a mature User of TURBOTAX, the HRBLOCK product has limited capabilities to display and manage from Summary List Pages of Entry Topics, complicated by a limited correlation between Dialog Data Entry and precise Tax Form Field mode. Product performs well, but does not facilitate review, comparisons, correlations, or corrections, for average Users.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I had problems hooking up to my Schwab brokerage account. Down load files?????
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Major failure of accuracy check otherwise great product.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.