Excellent software. Very good user interface. Accessing forms without the wizard interface was a bit confusing at first, but I was able to figure it out. My only complaint is not having a free eFile with the State package, resulting in me having to manually submit my State tax return on the State web portal. I do not need 5 free Federal eFiles, but do need at least 1 free State eFile.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Very satisfied with the product. Recommend reducing all the additional upgrades that pop up, especially in the beginning, at that point I already know what I purchased and what I need to complete my taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I had a computer crash will lost all my 2024 tax info so was messy and difficult to load history this year---even with the help of Carbonite. Could not get it all back from you either
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!