Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,260 Reviews)
Rating breakdown 149,260 reviews
5 Stars
97,760
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,606
85%of customers recommend this product.
(
52,656 out of
61,795)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Dee123
from Mississippi
Verified Purchase:Yes
I was able to complete my returns with no problems at all. I was very pleased with this product. This made the task of completing my returns very easy.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
My returns were successfully submitted for both Federal and State. The numbers of what I owed and what I was due for return didn't seem to match at the end.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dave in Minnesota
from Minnesota
Verified Purchase:Yes
Have used for years with great success. Never let me down, great product!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Tax Buff
Verified Purchase:Yes
It produced the expected result but it might have been easier to deal with.
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Overall, this is a good product. The major problem I have with it is the Minimum Required Withdrawal section.
It is not clear what you should fill in the boxes. The language is confusing.
It is not clear what you should fill in the boxes. The language is confusing.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: StillPending
from Carson, California
Verified Purchase:Yes
I did AND EFILE my return last week but until now your not confirming yet if it was accepted by the IRS
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: fred2718
Verified Purchase:Yes
Worked well except it kept insisting that I owed additional taxes as I should have taken an RMD from an IRA. Except that I *had* taken the RMD, and had entered that data into the software. I had to manually alter one of the IRS forms to fix the problem.
Pros: Maximizes refund
Value
4
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HR block review 2026
from Minnesota
Verified Purchase:Yes
Using the program was straightforward, printing a pdf of the final was OK.
however. the Minnesota state return did not have a "payment coupon" for folks like me that chose to pay taxes by check in the mail. There were no instructions for this. I enclosed a copy of the first page of the tax form with the payment in hopes that that will make sure my payment is correctly linked to my tax return. I have noticed that the check has not yet been cashed (it normally is cashed within 8 days) -- I hope all is OK.
however. the Minnesota state return did not have a "payment coupon" for folks like me that chose to pay taxes by check in the mail. There were no instructions for this. I enclosed a copy of the first page of the tax form with the payment in hopes that that will make sure my payment is correctly linked to my tax return. I have noticed that the check has not yet been cashed (it normally is cashed within 8 days) -- I hope all is OK.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, April 27, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock