i have been using H&R tax software for several years now and I like that I don't have to reenter all the background information each edition looks at my last statement and uses that information as a template for the current years report and adding or deleting to the past year's info is easy to do.
After I submitted my tax information as soon as I had it all gathered together, it took a day to be accepted and a little over a week to receive my refund.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I had an issue filing my fed tax and I could not resolve it, til I sent a complaint to Block, then it magically disappeared. No explanation. Glad it was cleared up, but I don't expect glitches with Block
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using the software for years and think it's a slightly better value than the competition. The reason I give it only 3 stars is because it does not import 1099 forms from Fidelity. Entering them by hand is tedious and error-prone, which are the main problems I'm trying to avoid by using the software.
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.