Had difficulty downloading. Tried next Day. It worked without problems.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Decent product at a reasonable price. Gave 4 stars because the update process did not work for some unknown reason this year. Had to download updates manually outside the program and then install into the program.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I ended up having to pay for State. And it didn’t work on my windows 10, so I had to go get a new computer. Other than that, it was great.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.