I've used H&R Blok for years. I have problems with it at first but after I get calmed down, and read information, I find it's quite okay to do. I just need time to read directions, No noise, No TV, etc.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The program was cumbersome and very awkward to use. I still can't get my 2026 estimated taxes completed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using H&R Block tax software for at least 10 years. The rollover of the prior year’s data makes it easier to get started. I was especially pleased the updates included the new tax laws, even though one of my financial institutions didn’t have the 1099 revised with the new provisions.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Never have been able to E-file the state of Alabama return. Same error every year, that will never be fixed. Schedule ATP. Every year paper file.
Pros: Easy to import documents
Cons: Hard to prepare
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking the time to provide a rating! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
The program was harder to use than in previous years. I needed to refer to last years taxs to pull information that HR Block program did not transfer. I will probably change to TurboTax next year because of these issues.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.