I use this every year with no complaints. This year,however, I never heard from the company after being notified that my returns were filed. It was over a week before I was notified they were accepted, even though the IRS website showed they were accepted in a few hours. Other than that the software works well and thoroughly.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block software for well over 16 years. I find that it is easiest program to complete our annual taxes. I plan to continue on into the future with this software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using it for more than 5 years, and never had any issues. I don't always get a refund, but that is not because of any problem with the software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Missing function for Social Security Fairness act.
on February 28, 2026
Posted by: Taxpayer 201
from Colorado
Verified Purchase:Yes
I was very disappointed that the software did not support lump-sum Social Security payments. Due to the law change in early 2025, millions of taxpayers who worked in the public sector received payments in 2025 for 2024.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
easy to use, great product. The other major brand turned me off forever when they did not allow me to use the program on my laptop and my desktop at the same time. I need to do this for backup reasons and to be able to work from home and the office...
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Although the product is better than competitors, it failed to properly import all information on 4 forms. I realize it was my mistake to not check all imported info, but it was frustration to find I paid over $1,000 more in tax than I should have.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.