H&R Block made tax preparation easy and fast. The questions were easy to understand. There was additional information aspects I didn’t know/understand. I received my refund in record time!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I called in and spent hours trying to advise HR Block you have computation error on Senior $6000 new deduction that by law gets reduced by 6% when AGI over $150,000. Your program computes a 12% exclusion on joint filing. Reduced my deduction by too much! I pay too much taxes
Where is your guarantee??? CASE NUMBER. 26788120
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
There was an error in the program - information on deceased spouse. My return stated single. I was unable to correct this and therefore not able to e=file.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I have used HR Block At Home Deluxe for the past 10 years. Find it easy to use. Always great when all your information from the previous year is carried over.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!