Almost perfect! First attempt to prepare my taxes ended with being stuck in a loop whereby it was asking to mortgage interest claimed in a prior year but not needed for the current year. Whet back, started a new return without importing last years data and successfully completed the preparation, software audit and submission. IRS accepted the submission and has issued a refund.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I am a TurboTax, long-time client. This year they announced their s/w will not work on Win10 op systems. I did not want to by a new laptop (my current win10 machine will not support Win11), so I decided to try your download. Worked great Easy to use. Easy to file and got my refund in 5 days. Very satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Have used this for 3 years now for filing taxes, and it makes everything as simple and straight-forward as possible. Really walks you through each step of the filing process, for both federal and state taxes. Helps you easily figure out what is applicable to you, and really makes the filing process go smoothly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It can’t even handle form 8962 accurately nor does it allow for efiling Pennsylvania return when there is federal dividend income exempt for Pennsylvania.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Tried to get a real person and had no luck. IRS needed something
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.