I've used your software for years and submitted my 2025 tax return to the irs on Feb. 2nd and still have not received my fed. refund. Everything was blessed by your software and still almost 4 weeks have gone by. Your check refund status doesn't seem to update because I've already received my status refund, but it doesn't show my status refund is already completed. Software tends to be confusing in questions that are asked during the actual work toward filing.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
This tax software is a little quirky, but once you get familiar with how they do things it's not so bad. I recommend you tab thru all items on every screen. Especially at the end when it does its checks. Sometimes skipping to the next screen and not tabbing the software will fill in an incorrect value that will need to be fixed.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
As a longtime user of H&R Tax Software I can again state that the current version is user friendly, easy to navigate and has great explanations throughout.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!