Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Margielina
from California
Verified Purchase:Yes
I purchased the software and have completed two family member’s tax returns as well a as my own. The only problem I encountered was filing my current joint state tax return with my late husband who passed in 2025. I had to mail my California state return. The software says it does not support online filing but the state of California says that it accepts online filing of deceased individuals.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bearly Here
from Virginia
Verified Purchase:Yes
Lots of problems with this software. It did not fetch all of my TurboTax info like it was supposed to; it was difficult to navigate, I had trouble printing my returns, and I had to wait two weeks to do an amended return because a late 1099 G showed up, which data should have been brought forward from 2024 TurboTax, and was not, which would have obviated having to do an amended return.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Gladys22
from Atlanta, GA
Verified Purchase:Yes
I have been using the product for many years and will not use anything else.
I tried two competitors, and they don't come close.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sue9288
from Powell, Ohio
Verified Purchase:Yes
I have always used H&R BLOCK tax software. This year’s download has so many glitches. Unable download W’2, data that is input disappears, names change. Would love to know why?
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Karenjae
from BINGHAMTON, NY
Verified Purchase:Yes
Buy this every year. I love this product. Easy to use and understand how to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Schnauzerpower
Verified Purchase:Yes
I have been a very happy user of this program for at least 10 years. Through a series of questions, it guides you to the forms that need to be filled out so you're not having to spend time searching for the correct one.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Parts unknown
Verified Purchase:Yes
Mostly good. Instructions are clear. Guidance is helpful.
One flaw: The final error checkup they put the tax return through is poorly designed. The program catches some errors and forces you to fix them before filing - great. It also highlights some "recommended" changes the program suggests might need fixing. Again, good idea, but you get stuck in a loop that forces you to make changes even though the changes are recommendations, and not errors that need fixing. Frustrating.
One flaw: The final error checkup they put the tax return through is poorly designed. The program catches some errors and forces you to fix them before filing - great. It also highlights some "recommended" changes the program suggests might need fixing. Again, good idea, but you get stuck in a loop that forces you to make changes even though the changes are recommendations, and not errors that need fixing. Frustrating.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
Simple to use since it automatically imports my information from last years forms. Easy to follow with prompts to lead you through the interview.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock