Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Alpena, MI
Verified Purchase:Yes
I've used this software for a number of years and up until this year I've been very satisfied with it. This year I was not informed that my tax returns were accepted, or that my refund was on the way. So what happened? I'll more than likely buy the software next year and see if I receive this information, if I don't receive it again I'll look into another software.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Easy to order, download and use. Has been my go to tax software for several years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GOTF
from IN
Verified Purchase:Yes
I had some problems with the app. Specifcally when I tried to delete a form. I kept getting error messages that could be resolved. I was directed back to a form that i had not used. I may consider other option because the cost of the app continues to go up.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: KS user of HR
from Kansas
Verified Purchase:Yes
Software works fine but this was the second year in a row that I had to call to get the free state download that should have been included with my original software download but it wasn’t.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Almost 30 years of using H& R Block expertise and knowledge along with accuracy and dependability,
what can I say? Thank you for all you do, you are the best. In 1980 I enrolled in your classes and worked as a part time tax preparer for one season. I have never once considered using another system to prepare my income taxes even if it was free. You are my go to people for income taxes. Thank You
what can I say? Thank you for all you do, you are the best. In 1980 I enrolled in your classes and worked as a part time tax preparer for one season. I have never once considered using another system to prepare my income taxes even if it was free. You are my go to people for income taxes. Thank You
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: spooky56
from NY
Verified Purchase:Yes
I bought this instead of TurboTax this year. I couldn't transfer anything from last year's forms to this software. The entire process was very different and not as user friendly as TurboTax.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Crampon
from Hillsboro, OR
Verified Purchase:Yes
This was my first experience with H & R Block and all went reasonably well. One frustration was inability to find any method, phone, address, email, to contact you. The AI help was not much help since whatever question was asked only had stock answers that really didn't apply. Once the Fed return was completed, there was no message about when the estimated tax detail would be available to complete Form 1040-ES.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rossv ille,GA
Verified Purchase:Yes
Easy to use and the only tax soft ware that I will ever use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock