The IRS letter provides support for withholding entry of the refund amount claimed. They wanted copies oʻ:Forms w-2 '1099-R which I have but they want Form-2G. I don't have a Form-2G nor did I claim any Gambling Winnings. I had three people review my return, and they didn't find an item entry that would require a Form-2G. When they receive my answer to their request they will issue any refunds due to me in 8 TO 10 WEEKS.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
It’s easy, just follow the questions. I am sophisticated in tax matters, but I rely on the software to prevent me from overlooking issues or making calculation errors, especially in a year like this one where there have been substantial tax law changes.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Has been better than the other tax software I used previously. Only problem is they asked for my adjustment income from the last year and they should be able to import it since it's the same program
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!