Not as intuitive as expected. Ran into a couple dead ends with no link to recommended forms.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used H&R Block tax software for many years. This year it worked well with my prior year information and was pretty simple to understand. The results were good both the federal and state returns provided exactly the amounts requested, the federal quickly and the state in about a month. Not sure why, but the accuracy and updates worked well.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!