I have used this product for many years and have never had an audit or issue. Especially like the electronic filing which saves time. My federal refund is already a pending deposit when I just filed less than 2 weeks ago. Always easy to use.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The print function is horrible. I cannot print specific pages of my federal return. The state function does not print both sides and does not allow for printing a specific page.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.