Federal return preparation was fairly easy to understand and I was comfortable that it was accurate. But the state return (South Carolina) had one entry that didn’t make sense and the underlying explanation was vague. I could not determine where the number came from and how it tied to the federal return preparation.
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using it for several years, very satisfied with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Far better and more user-friendly than TurboTax. It did not require Windows 11, as TurboTax now does. It also imported previous TurboTax file info easily and better than TurboTax itself does.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
easy to install, prepare all taxes and relevant forms. Provides good detailed guidance and explanations for specific line items including capital gains and stock transactions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been a customer for more than 30 yrs. the program was much better, less complicated
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.