I have used this program for several years and like how it works. Nice to have past years information integrated into to this years form to reduce time.
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I completed my return two weeks ago and have only one complaint. Last year the IRS held up my refund because they needed my 1099R. My 1099R for this year noted that it should be filed with my return. I took a gamble and filed electronically. Why can't you update your software to allow uploading forms to be attached to electronically filed returns.
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
My parents have been trying to do their taxes electronically with their hvac credit and get denied over and over again. Your software doesn’t work for them and it’s annoying to me. You need to fix it or give them a refund.
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Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.