I’ve been filing my own Fed & state taxes since 1992 using H&R Block software. It has been a good run. This year, though, I was perplexed by the questionnaire’s part about RMD: I reported the RMD in the normal income section but then got to the RMD section and the software treated my situation as if I did not take the RMD and charged me the penalty and I was not able to undo the entry so I aborted and started over! Next time around, I just skipped over the RMD question and all went well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
While the product is good the overall cost of adding required state or states as well as being charged again to e-file state returns is a money grab,
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used this software for several years. The user interface is pretty easy to use. Do a better job of accepting and entry of ZERO where something else might be expected. When the Federal Tax withheld is ZERO on the W-2, just accept that entry and don't make me enter it several times.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using H&R Block Tax software to prepare my Federal tax returns for the past 15 years. Have used other good ones, but H&R is the most intuitive, and automatically screens my return for legal compliance and warns of any problems which must be resolved prior to filing
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Did not like the limited W2G's forms. Your support tech is awful. I was hung up on twice. Finally, one person was able to help me
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.