Easy to use but very hard to get help for unusual questions. I had to call several times for help getting a qualified donation of an RMD entered correctly. I know the law but not how the interior of the program works. Very frustrating. I sure hope it is correct now.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Tried to print state return federal 25 pages printed. Then tried to only print 1040 could not do. Also you fail to properly handle local or municipal Ohio income tax, instead you have me sending something else in addition to state of Ohio and that is not correct. Then when you efile fed you have no idea what being charged for state efile.
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
After over 10 years of using Turbo Tax and having problems, I decided to try H and R Block Deluxe. This program is fantastic! The program is detailed, sophisticated and has every tax item available to review and determine if I qualify. Filed on a holiday weekend Saturday by 8 am and received my refund on the following Wednesday, less than 2 business days due to the Monday holiday without the multiple hassles I had with Turbo Tax.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block tax software for at least 5 years and I plan to continue to do so. Doing my taxes is fairly straight forward and accurate.
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
good easy use program for medium complicated retur
on March 1, 2026
Posted by: Anonymous
from NM, USA
Verified Purchase:Yes
I've used it for about 5 years and it's consistent and helpful guiding me along.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Every year I have trouble with the state download. I buy the fed+state then have to buy state again. Then call support 2 or 3 times to get it fixed!!
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
the tax software was easy to use, the filing process was also straightforward with no periods of uncertainty causing me to wonder what to do or what was happening. I like that very much.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Lexis, Social Media Team, March 1, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!