The software is easy to install and use. I’ve used the software for several years with no issues or problems. The ability to send the annual tax filing to the IRS electronically is great.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I bought the software because it had a section telling the filer how to do a qcd charitably donation. It worked as expected. The balance of my return was a little hard to navigate but still doable. All things considered I will use H &R software next year.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
It works pretty good but still has some bugs in it. You can workaround them but have to hope it doesn't generate some kind of red flag somewhere. There was another bug that kept me from filing my amendment and it finally "broke" and let me file it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Been using your programs for decades. I like them but every year there is something that doesn't work right. This year I had a partial IRA rollover that caused me a lot of problems. Eventually I got the program to treat it correctly. There was a small box I needed to check that I had overlooked. Could have been a lot more obvious. The state (AZ) program never worked for the short form so I had to file the long form. It's just annoying to have to deal with this stuff, and it's every year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.