I have had questions about the phrasing of interview questions which are confusing. There is no support for such issues with this product. Been using for many years but I may have to reconsider.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Doesn’t allow for a step up basis from the death of a spouse on a later sale of your primary residence 😉
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I bought this software and when I went to file my taxes the state portion would not work, I had to call for help and still had to PAY to file the state portion. I was NOT happy about the additional expense. I bought Delux plus state to have it all covered.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Explained well for doing the taxes myself without needing to confer and/or pay a CPA. We have used H&R Block software for years. Thank you for keeping it easy for us to do in the comfort of our home where we file all our tax materials
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!