This is tge first year I have had any issues with the program. I completed mt taxes and submitted but they never went thru. Had to resubmit and pay for state once again which now I have to dispute the first charge with my financial institute.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
All of the documents needed to mail Illinois taxes did not print.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.