Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,239 Reviews)
Rating breakdown 149,239 reviews
5 Stars
97,752
4 Stars
28,049
3 Stars
10,432
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,780)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: JT2024import
from Winfield, IL
Verified Purchase:Yes
You need to refine the "Guide me" logic in the filing status selection guide. I had imported data from my 2024 filing which contained data on my 40 year old dependent son. The interview failed to check his birthday and mistakenly chose my filing status as Qualifying Surviving Spouse instead of Head of Household. This led to multiple rejections of my federal form when I submitted my e-filing of my return. It wasn't until I started a new return without importing the previous return, that the return was accepted.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easy to use and it inspires confidence of being correct and thorough.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pmurtxus77
Verified Purchase:Yes
New Mexico tax program lacks the rebate schedules PIT-RC
Not sure federal program had the over 65 $6000 tax credit
Not sure federal program had the over 65 $6000 tax credit
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product
on March 2, 2026
Posted by: Clark K
from Colorado
I have used it for along time. It is easy to use and I am confident in the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
I have been buying your tax program for years.
They are accurate and easy to use.
They are accurate and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carlyeo
from LA CA
Verified Purchase:Yes
Great program. I just had to wait until Feb 27 to file because a form wasn’t ready. I’ve always filed shortly after January 30 when all tax income forms are due to recipients so I didn’t appreciate waiting. .
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Luap1
from Wisconsin
Verified Purchase:Yes
This year's version was not friendly. Didn't not transfer last years info. Had to manually input it. Filing state was not easy.
Cons: Hard to prepare
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BubbaGmp
Verified Purchase:Yes
Had a major problem when submitting my taxes. Overall the process was great, I do these for my 89 year old mother in law. She likes a physical check, at the last step it says that a physical check will delay the process, but that's OK for her. Then she gets a letter saying her taxes cannot be deposited because there is no bank account information on file. So now we have to do a "Real ID" with an older woman to get her $300... I wish it had said that they couldn't process it at all without bank account information instead of now having to go through multiple hoops to get her refund.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock