I tried to use your file for free package but ended up with all kinds of extra charges, There fore I bought a package and filed with it. Normally I have no problems but this year the package did not seem as user friendly.
Pros: Fast
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have been using H&R Block for a number of years. The only issue I had this one was that my military retirement 1099-R triggered questions that do not apply to military retirements. It took me a while to zero out of the portion of the questionnaire.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Forms take too long to be approved by IRS. Software gets less user friend year after year. It's difficult to follow which forms or worksheets input feed.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
It did the job and saves a lot,of time. My biggest issue was that I installed it on my desktop computer in my home location, and then when I tried to install the program on my second laptop computer because we were traveling to our second home, where we would be for the next 3 months, I couldn’t install it. I called your tech department, and one lady helped me get itminstalled using another code, and it finally worked for me. It looked as if something had changed with the licensing permissions so it could only be installed on one computer. If that is the case, that would be bad.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!