Used this product sine 2010 and for the first time I had a problem. My daughter was divorced in 2025 and filling status changed from Married filing separate to head of household. Where spouse showed instructions said it would automatically delete it did not. Filed by email to IRS and was rejected due to spouse. Went back into program am manually deleted spouse, resent and was accepted.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Worked well. Not happy with the end price of State Return.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Federal return went great. I could not use the state return.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
The RMD section and questions need to be revisited for clarification. It is very confusing.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Disappointed this year. The software did not properly pick up all the needed carry over data from last year's return. I had to relearn how to bring my long term loss carry forward to the current return and hope I did it correctly.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This software is very buggy this year. It was much better the previous years. I think I am using this product the last time. I had to use FreeTaxUSA free tax software to e-file.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.