I have used this for my tax return for the last 10 years. But it always have some small imperfections. For example, this year I spent a lot of time trying to submit via efiling. But always rejected by IRA for incorrect IP Pin. After a long struggle, I finally found out I had to go to IRA website to get my IP Pin. During the process, the software never mention anything about the IP Pin or how should I fix the problem when I asked the Help.. also it kept showing potential problems with Other Income from 1099 Mics. It made me feel unease. Not sure what to do with it.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We waited for several updates before we could file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Personally, I think the instructions we vague, in a different language,and used words and phrases that did not make sense. Some of the explanations and abreviations were not reconizable. The investment section was most trouble..Please remember you are dealing with "common" folk / tech dinos
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block software for over 15 years and love it. The program is easy to use, intuitive and points out any errors to fix or data to verify.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
1. Last week IRS rejected my efile, apparently because of an oversight in the HRBlock program. Now I have to wait until you settle/fix the problem. 2. Not easy to find/return to a particular interview topic. Should list the interview topics and link in easy to find place.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!