Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,239 Reviews)
Rating breakdown 149,239 reviews
5 Stars
97,752
4 Stars
28,049
3 Stars
10,432
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,780)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Allen41
Verified Purchase:Yes
I used H&R Block Deluxe (HRBD) tax software for the first time this year and had a good experience for the most part. Since I have been retired for 20 years, I am required to take the RMDs from my IRA accounts. The HRBD software never mentioned the term RMD and instead called them something like "Excess accumulations" or something similar. The questions were very confusing and vague regarding this type of income. I went ahead and filed the returns and so far the state and federal sites indicate they were accepted.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GRJohanson
from Minnesota
Verified Purchase:Yes
I've been using it for years and it's so simply. I rarely spend more than 2- or 3-hours total doing my taxes with HR Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kdjfg_90
from Huntsville, AL
Verified Purchase:Yes
Bought it for the last 5 tax years for preparation and it has made the process much simpler
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yahia56
Verified Purchase:Yes
Worksheet mania destroys continuity of process and searching for entered info difficult to the extent of giving up. AGI info for e filing - Block stated they filed our last year (2024) return. NOT TRUE - AGI from Block 0 - correct AGI -2605. Block requested my wife's AGI. We filed MFJ in 2024. Entered -2605 for Wife's AGI. Block's program accepted and e filed the return. THIS IS A CRITICAL GAFF BY BLOCK. It precludes me from considering any association with Block in the futue.
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Bp0523
from South Carolina
Verified Purchase:Yes
First time I ever did my taxes with software very simple and easy to do
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
You missed the Executive Order about Refund Checks
on March 2, 2026
Posted by: Madderthanahornet
from WV
Verified Purchase:Yes
The software worked fine except for a glitch that has cost me a lot of time and anguish.
I checked the box for "Send me a check" for my refund and did not give any account numbers for direct deposit of my refund. The software allowed this, even though, according to an executive order, i can no longer receive a check and now I must fix this through an on-line process that is anything but easy.
Thanks for the headache you have caused by not correcting your software! I believe I should get a complete refund on the software.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used he H&R Block tax software since the beginning. It has always served me well. I would like to see a "what if" file included with the software so I could change numbers easily from my filed return to see the ramifications on my next year's return. Of course it would have to be a non-fileable item, but it would help in the planning for next year's return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jay242424
from Orlando FL
Verified Purchase:Yes
5th year in a row using this software. It is as easy as it gets and walks you through everything!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock