Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,239 Reviews)
Rating breakdown 149,239 reviews
5 Stars
97,752
4 Stars
28,049
3 Stars
10,432
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,780)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mike101943
Verified Purchase:Yes
As you know I have used your program for several years. I am satisfied with your product with the exception of the issue with printing. Seems to me that you should have corrected this problem which has existed for years.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
great software
on March 2, 2026
Posted by: Great 2025
from Pennsylvania
great software, easy to use, cheaper then Turbotax
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DoorGuy
Verified Purchase:Yes
I've been using your software for about 15-20 years. This was the first time I could not submit my return electronically. Your system would not help find out why and it AI doesn't know what I'm talking about. I was truly frustrated.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: ecparks01
from Clermont, FL
Verified Purchase:Yes
I have been using H&R Block tax softwatre since 2000 and never have had any problems with using the software until this year's 2025 release.
At the time of getting ready to file my tases at the end of January when the IRS was "open for business", was when I was notified that I could not file my taxes because the Vehicle Worksheet was not final. I had to wait until the end of February befotre the software was updated that allowed me to file my taxes.
My son used the upgraded version for business and was able to file his taxes earlier. The Vehicle Worksheet was available in his version of your software.
To say the least, I am not a happy camper!
No, I would not recommend this to a friend.
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Trustworthy but would be nice if the print were a tad bit larger.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LM 1
Verified Purchase:Yes
The product is excellent. Was happy you were able to access my 2024 TurboTax file.
Had a little difficulty figuring out how to save a pdf file. Once understood, it is easy.
Had a little difficulty figuring out how to save a pdf file. Once understood, it is easy.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: IRS trouble
Verified Purchase:Yes
I have purchased this tax software since 2019 and I never had a problem until this year. The IRS sent me a letter to validate my identity and verify that I sent in a tax return. My tax return was already accepted but because I am getting a refund they don't think that it is me.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from illinois
Verified Purchase:Yes
The H&R Block Deluxe 2025 federal and state tax prep and submission programs worked perfectly and were easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock