Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,239 Reviews)
Rating breakdown 149,239 reviews
5 Stars
97,752
4 Stars
28,049
3 Stars
10,432
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,780)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
Verified Purchase:Yes
Maybe this is the first time I was ready to work on my taxes so early in the year, but software updates were a major issue this year. I waited 3 weeks for the right update to a particular federal form I needed, which I only needed to put 3 zeros in. The form was finally updated, so I finished off both the federal and state return, as there was no indication there would be any additional state updates. Wrong! The day after I submitted the returns, I checked their status update, only to find a large state update was available. Then a friend of mine who runs the local Block office told me there was still going to be another major state update. So I will need to file an amended return. I've never encountered this before. Better communications on program and form updates is essential.
Pros: Easy to import documents
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Great to add AI assist features to answer the questions related to the item lines
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dorbru
from Murphysboro IL
Verified Purchase:Yes
Easy to navigate. Like that it provides software
updates on a timely basis.
updates on a timely basis.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tim42
from Southwest Michigan
Verified Purchase:Yes
I am a happy automatic-repeating customer. It is odd that one of your first questions is, "Where did you buy this?" I had difficulty entering my routing number due to a text box popping up continually. I would suggest using the same format for entering the SS1099 and the 1099R. I prefer the 1099R method. These are all comments suggestions, not complaints.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Viorginia
Verified Purchase:Yes
I have been a long time user of H&R Block software. I have found it easy to sue and have never had a problem with my tax retuns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chilly D
from Aurora, CO.
Verified Purchase:Yes
I have used Taxcut spare every year for over 10 years. I have never had a problem with my taxes or refund.
I recommend this product for being easy to use and accurate.
I recommend this product for being easy to use and accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DC regrets
from Burlington, KY
Verified Purchase:Yes
I purchased this product in November of last year. The cost savings were minimal.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gypsywoman46
from Minneapolis, MN
Verified Purchase:Yes
My family and I have trusted H&R Block software for doing our taxes for many years. We know we are always getting a maximum return on our filings. Thank you, H&R Block for a truly premium product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock