Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,237 Reviews)
Rating breakdown 149,237 reviews
5 Stars
97,751
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,645 out of
61,779)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: TommyTwoToes
from America
Verified Purchase:Yes
I am having a hard time getting my form accepted,I have the right info but I think somehow it is not being sent properly or the IRS is totally wrong. I don’t want to mail it in but thay might be my only option.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Hi Tommy, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: JLBr
Verified Purchase:Yes
Worked well as it did in the past. Upset that I had to wait until the end of February for a federal update to submit my forms. Not H & R fault.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mimmie3
Verified Purchase:Yes
I always use Deluxe+State and have no problem getting my taxes done quickly and accurately! Every year is saved on my computer and all my personal information is transferred automatically to the new program!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Captain Jarnac
from Tennessee
Verified Purchase:Yes
After 10+ years using TurboTax, I bought HR this year because it is compatible with Windows10. The software was easy to navigate and I trust that it is accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Brian 91
from Jackson , mi
Verified Purchase:Yes
I changed from TurboTax to HRB this year because I wanted to do this at home and not online. The software was pretty straight forward bug had a lot of bugs. Particularly it always signed me up for the Michigan home heating credit even though I never signed up for it
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Sedonahiker
from Sedona, AZ
Verified Purchase:Yes
I’ve used H&R Block tax software for many years. This year, when I attempted to file my federal tax return, my authorization code wouldn’t work for some reason. I called the 800 number and quickly was given a code that worked. Thank you for quickly fixing my issue.
Pros: Easy to prepare, Maximizes refund
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible on line help and no phone support
on March 2, 2026
Posted by: AshamedthatHRisinKC
from Kansas City, MO
your on-line help is terrible. For Pete's sake, give the reader a link to where they need to go. Most of the time your directions are simply wrong. Also, I had to simply change prior year's AGI, and there is no edit feature for that!!! Terrible! Then when I tried calling support, i was sent a link that made me register for support by entering in my SSN. It is time to clean house at H&R. Then you charge for Missouri and don't have all the forms, so you have to file by mail.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 2, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Clinton Township, Michigan
Verified Purchase:Yes
I have used H&R Block tax software for several years and it has become so easy to use. The AI Q & A is awesome to use and I feel confident that I am getting accurate guidance with my returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock