Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
I might think on switching tax prepares next year
on March 2, 2026
Posted by: AJ1007
from Hartford Wi
Verified Purchase:Yes
I attempted to ask AI help thing on H and R block and only a couple it actually answered the questions I had. I needed a real person to help answer basic questions!
Also after I put in my credit card information it said I have to do an update before filing. It still charged my credit card. The update should be done BEFORE you enter your credit card information.
Also after I put in my credit card information it said I have to do an update before filing. It still charged my credit card. The update should be done BEFORE you enter your credit card information.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: DSA324
from Tuscaloosa, AL
Verified Purchase:Yes
So incredibly user friendly. I think anyone who can use a computer would be able to prepare and submit taxes with no issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from minnesota
Verified Purchase:Yes
Extremely disappointed HRBlock failed to update the motor vehicle interview until the software update on 2/27/26. Your competition had no such delay.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax CPA
Verified Purchase:Yes
HRB desktop repeatedly glitches and I still find math errors in the software.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
i LOVE THIS BECAUSE IT IS PRETTY EASY TO FOLLOW
on March 2, 2026
Posted by: snowbirdnomore
from upstate NY
I have been using this software for many years. Previously we purchased a cd disc. This is just a download and so easy
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bentonville, AR
Verified Purchase:Yes
I'v been using H&R Block software for 17 years. Fast, reliable and easy to use. Walks me through everything I need to file.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JDD47
from Indianapolis, IN
Verified Purchase:Yes
My problem was that I bought the product on a Mac device, my phone, and then tried to use the authority code on my PC. Big problem. I spent hours trying to load the program before Cally helped me.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: sljchbdalfhbajhvb
from CA
Verified Purchase:Yes
It is a very good and comprehensive program but the delays on being able to file because and update was needed but not available was annoying.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock