The program is pretty easy to use, especially since I had already used it for the past 3-4 years. The program populates all the time consuming personal data from years past. My only issue is that it is extremely difficult to find some details of new data entry to review. (The type is awfully small for old eyes.)
Pros: Easy to import documents
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
federal program locked up, had to exit and restart/ double billed us for state return due to activation code did not transfer correctly....reentered and resent file.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Long-time user of this software, took a few years off, but have been back with it the last several years. For individual income tax it's a good fit, knows about many obscure rules and forms. I've been offered trials of other online systems but they require a lot of data entry, and many make YOU choose what forms are needed. H&R Software has the interview format, and determines what information and forms are required. Download interface to almost all banks and brokerages saves most data input.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R Block for many years. The only problem I have is with the state version. If I want to make a minor change or check something I am forced to go through the entire process each time. The Federal version is great and saves me from dealing with a paid tax preparer. I cannot see how I can ever prepare my taxes by using paper only.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Software updates took forever and delayed my refund for a additional month and a half.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!