Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
The program is awful. It doesn't import any of last years taxes or any information. It also changes figures in the return itself. I came back to look at a couple of things and I noticed the figures and names of companies were changed. I fixed them and came back again only to find the same thing multiple times. Not trustworthy at all.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent software with an occasional minor glitch
on March 3, 2026
Posted by: Anonymous
Verified Purchase:Yes
I've used it for several years and it has worked but not without glitches. It needs a means to find the source of data that appears on the tax return form. I have found unexpected numbers in lines on the form but had a great deal of trouble identifying why/how they got there. In addition, this year on entering a combined brokerage statement, under 1099 Dividend, the program would not allow VAR (for various) for cusip number nor any valid cusip number.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CN49
from Illinois
Verified Purchase:Yes
I have used this product for years and can find no way to look for another software. Keep up the good work!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rufus E Lee
Verified Purchase:Yes
Purchased this on a friend’s recommendation and it works great.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JandHSupreme
from Baltimore, MD
Verified Purchase:Yes
I've been using H&R tax software for many years. I like the extensive explanations for everything, even minor items, so I have a complete understanding of what is going on. This year they added AI for direct answers to questions but even with that I had to ask a question using the chat feature. Overall it made doing my return easier and less confusing.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have been using this product for the last 5+ years and am very pleased.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ZephyrLIII
Verified Purchase:Yes
I have used Turbotax in the past and was using it this year when I discovered a bug in the TT program. TT basically has no way to report this or resolve it so I bought H&R Block, entered all the same information, and was pleased to find it worked without a hitch.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ronaldgay
Verified Purchase:Yes
Apparently I was double charged for the fed plus state program. Pre bought and when downloading was charged again.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Ronald, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock