Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
Choose another Income Tax program
on March 3, 2026
Posted by: Ed6056
Confusing directions especially for the state. Hard to know what to do according to the information given. I have done my income tax for over 40 years. This was the worst year yet.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Auntie Lo
from Lake Waccamaw, NC
Verified Purchase:Yes
So easy to use. Really appreciate how thorough the questions are. Great product.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: J Porsche
from Mn
Verified Purchase:Yes
I’ve been using Tax-Cuts for years. Great product. Easy to follow. Easy to file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve used TaxCuts for years to do my taxes. Love the ease of use. Appreciate the cost.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RG TX
from Dallas TX
Verified Purchase:Yes
I have been using H&R Block software for more years than I can remember. It is easy and saves so much time. My only suggestion is that you modify it so I can print some of the s teens as I go. I have been taking photographs of various screens but it would be handy to be able to print screens on my desktop.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HR Block Deluxe
from N/A
Verified Purchase:Yes
The H&R Block used italics instead of straight fonts. It reported that I owed Wisconsin State tax and the amount. Then it lost the amount and went back to zero tax owed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: InCommand
from Salem oregon
Verified Purchase:Yes
My issue began when I inadvertently downloaded the Free program instead of the Fed+State. Trying to upgrade to my correct program became a nightmare. Menus were not clearly marked, the Free Program file took about an hour to locate. Once locatedI downloaded my correct file but it wouldn't capture the info I had already inputed. So, had to input everything from scratch. Once I began working in the Fed+State program things went fairly smooth from there on. The home page needs to be more clearly marked for those who have an activation code from prior sign up.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LarryB13
from Bowling Green, Ohio
Verified Purchase:Yes
Very disappointed this year. I have used the software for maybe 20 years. This year I have a non spouse inherited IRA. The software is adding av10% penalty for early withdrawal. But the AI help states that there isn’t a penalty for this. I have been working with support for weeks and I don’t seem to be getting anywhere.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Hi Larry, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock