Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,236 Reviews)
Rating breakdown 149,236 reviews
5 Stars
97,750
4 Stars
28,049
3 Stars
10,431
2 Stars
5,403
1 Star
7,603
85%of customers recommend this product.
(
52,644 out of
61,778)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Frost14
from Rock Hill, SC
Verified Purchase:Yes
I ordered my HR Block Federal plus State Tax Return disk in January and proceeded to prepare my return. I completed both the Federal and State returns in early February, but was not able to file them because two alerts that needed checking and verification first. However, the updates were not released by the IRS until Feb. 27. I downloaded the update and proceeded to recalculate my return and found the alert had been corrected and I could proceed to finish and file my return.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: danger543231
from Columbus Ohio
Verified Purchase:Yes
I have used this product for many years and this is the first time I had a negative review. It is very surprising to me that the product was released with the update functionality not working. And it still does not work. That should just simply work and you should not have to use a workaround. When doing my taxes I found some of the guidance lacked precise guidance and was unhelpful. I am not sure what changed at the company but the product did not meet the standard that had previously been set.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vermont
Verified Purchase:Yes
I have had used H&R Block tax software for a number of years and love it! It is easy to use and very accurate.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Great product
on March 4, 2026
Posted by: MacRae
from Nevada
Great price and simple to use for a retired couple and have used for many years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I have been using this for many years. The only issue I had this year was with the mistake checker. It kept telling me I had possible errors. I checked them, reentered the right numbers, but they would NOT go away. Filed anyway.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: JP2026
from Laredo, TX
Verified Purchase:Yes
I used the Federal Deluxe version only. I was not able to file my return until Feb 27 due to an update that was not made available by IRS. There was no explanation on the IRS web page and not info on HRB so I waited. THis is the last time I use the product.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Works pretty flawlessly - carries over numbers from previous years. Sometimes the explanations on the audit check before submission is a little confusing - since you go through this multiple times as you prepare, you ought to be able to 'clear' the ones you are sure of so they don't keep popping up for review - like zero ss tax collected on earnings - I don't know why my employer shows this on my W2, but it truely happens in my situation, so it would be nice for me to confirm it and then not see again. Also could use some better explanations as to 'why' - like I did not get a tax deduction for interest on a new car bought before the end of the year - my AGI was 210,000, just 10,000 into the phase out territory of 250,000, but I was not allowed my deduction of $175 - it looks like the calc was saying that I needed more than $2000 in interest to get a deduction ($2175 in interest would have gotten me a $175 deduction). I don't think this is the way most people are thinking it would work yet nothing in the software pointed me to how the IRS expected the calculation to be applied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DrexelPatS
Verified Purchase:Yes
Based on good past experience, I again used HRB for 2025. My taxes are simple, but i draw comfort from having an 'expert' service backstop my 'pencil' draft return. I also like having a full service shop 'backstop' coordinated Fed & State efiling. The 'comfort' is worth the 'cost'.
In the end 2025 filing was successful - but not without a few frustrating last-minute glitches.
In the end 2025 filing was successful - but not without a few frustrating last-minute glitches.
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock